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Novasom M7 Plus

After the great success of the Novasom M7 platform, based on the RK3328 CPU that offers incredible performance and reliability to our customers, we thought about what we could do that would provide an even more usable, more reliable, and better industrialized product, in order to even better solve our customers’ problems.

This is our mission: to solve your problems.

We think it’s useless to make the biggest-strongest-fastest SBC in the world relying solely on what we think would be your future needs and just using the latest technology CPU fads.
We are focused on your needs, not our feelings.

Please let us know if we are missing functionality needed for your applications;
your feedback is extremely important to us.

Our vision, is to continually examine what is happening from a technology and customer expectation point of view and to adapt our design process to solving customer problems.

This is part of our strategic R&D plan and will drive us to use the next technology level. The cortex A72-73 is a next natural step in our world. But, because we think industrially, this new CPU is being very carefully evaluated, from both HW and SW points of view. As you can understand, we cannot give you something we’re not absolutely sure that will work, potentially forever.

We ask ourselves how to improve on what we have done by using the incredible flexibility offered by our Novasom SBC platforms, and have focused on the M7 platform because of the great results we have seen by offering an RP3 industrial alternative.

This experience drives us; The various projects that we have made, have shown us how to make the <strong>M7 even better</strong>, <strong>more usable</strong>, and at a <strong>lower cost.</strong>

This experience drives us; The various projects that we have made, have shown us how to make the M7 even better, more usable, and at a lower cost.

So, Novasom M7Plus (M7+) is born:
a platform that enjoy all the experience and stability of the M7, but includes some “minor” but important modifications to help our customers use it, instead of the RP3 they may have started with.

SW difference: Absolutely nothing….no change.

The M7plus is totally SW compatible with any M7 and RP3 on the market.
As usual, plug and play, not pray… The specific GPIO mapping library we include in our SW package is the only thing you need to include in your RP3 SW, in order to make it run with Armbian-Debian without any trouble.
And our tech support is there to help you. A real technical support, not a simple blog...

HW difference with M7

01

USB Power:

On the M7plus, it’s possible – not mandatory - to power the unit by a 5V coming from the USB type A connector in addition to having the usual protected 12V power input option.
02

A Stronger Backlight Driver for display:

When driving the backlight of a display, with whichever technology you would like to use, the direct drive of the backlight allows us to dim or switch it off and on the display by software. Things you cannot do if the unit is not powering the display. And in order to drive a brighter display, we have up-scaled to 6A (@5V) the drive capability of the novasom board.
03

FCC cable connector for the HDMI output:

The HDMI output it’s a huge video connector. But in some applications the cost - dimension of the HDMI cable and its rigidity, makes it hard to industrialize the solution “novasom + display” that we call NovaPC. So we have added an FCC connector that replicates the HDMI‘s output so an easy cable and path can be used.
04

More Outputs on strip pin:

We know that the famous J3 pin strip is considered almost a standard in the market, but we saw several applications where the USB bus, not present on the J3 RP3 “standard” would be more than welcome. So we added those outputs.
05

5. A 485 line:

To allow our industrial customers to be ready for a needed connection with the most used industrial field bus.
M7+ - Industrialization of Pi3 based projects

The M7plus is available in various versions

exactly like the M7 and can be dressed with the same extension boards (we call Piggy boards) to add functionality like a 2nd Ethernet, extra USB, and so on. Just ask what you need and, if not existing, we can do it for you.

The Novasom M7Plus board is a new SBC board but not newborn

It is an addition to a well-recognized and fully tested and certified board line.

Industrial Components

Certified Board

We are Novasom Industries. We solve problems.

Please contact us and discover how we can help you

We believe that a good technical support is one of the key of our and your's success. To give you the best services we can, our engineer need to understand your request , may be replicate the probem you ask , and give you a proper and sure answer. In order to do this in a structured way, we use a process and a management tools that will require a minimum process time and proper tools to avoid miss information with " quick email" .

Thanks for understand that.

Please follow the instructions below

Step 1 - Fill in the form

Step 1 - Fill in the form

To better help you, we need to identify you and your company. Please insert your company e-mail and your company name in order to allow us to easily identify you and to offer to you the best possible support. To send the request, you must accept the support conditions. After completing everything, click "Send".

This authorization will be done as soon as possible, within our business working day UTC + 2. As soon as we process the request, typically 24-48h, you will receive an email with the credentials at the email you indicate as contact. Be sure it's correctly written. A phone number will help us in case we need to contact you.

Step 2 - Access credentials

At the e-mail address entered in the initial form, an e-mail will be sent with access credentials.
Step 3 - Login with the credentials you receive

Step 3 - Login with the credentials you receive

Reconnect to the site and, with the your credentials, do the "Login"
Step 4 - Read Documentation or open a Support Case

Step 4 - Read Documentation or open a Support Case

Once logged in you will have the opportunity to choose between "Documentation" and "Cases"

"Documentation" is the section where you can find manuals, application notes and other documentation useful to make your product work. TIP: before opening a case, try to take a look at this section, the resolution of your problem could be at your fingertips.

"Cases" is the section where you can open the real requests for assistance and have a direct contact with our support team. Our target is to help you in the shortest time we can, but our main purpose is to give you a good and proper answer. Those things require time, to understand, because those things are complex and every customer is important to us.
Thanks for understanding
Step 5 - To open the Case go to

Step 5 - To open the Case go to "Cases" and select New Case

Step 6 - Fill the technical support form

Step 6 - Fill the technical support form

A new form will open and you’ll be able to insert the type of request and the type of problem. We ask you to be as precise as possible including, in addition to the problem encountered, and the identification data of the board/product (product number, serial number, DC, order code); in this way we could offer you the best possible support.
After entering all the data, press "Send". The request comes directly to our support team who will try to give you the best assistance in the shortest possible time.
TIP: to make the support as efficient as possible install on your computer Team Viewer, headphones and microphone: they may be useful to communicate with our team.

Move to below step 7

Step 7 - How to see all open Cases (will this be by company or by individual?  If individual you can indicate “your” open cases.)

Step 7 - How to see all open Cases (will this be by company or by individual? If individual you can indicate “your” open cases.)

Pressing "List Case" you’ll have the history of all the open Cases and you will to be able to monitor their statuses, maintain a dialog with our support team and to close once resolved.

Request that once a case is opened you try to maintain a dialog within the case and not start a new case unless it is for a separate “problem” warranting a separate technical investigation.